Petrol: Warning – switch off and remove spark plug before investigating fault.
Electric: Warning – switch off, remove plug/isolator key from mains before investigating fault.
Warning The following table gives checks and actions that you can perform if your machine does not operate correctly. If it still fails to work or the fault is intermittent, do not attampt to find this fault, but seek advice from an Approved Service Agent.
Symptom
|
Possible Cause |
Remedy |
Machine fails to operate | Power turned off
Mains socket faulty Extension cable damaged Fuse faulty/blown |
Turn power on
Use another socket Inspect cable, replace if damaged Replace fuse |
Machine functions
Intermittently |
Extension cable damaged
Machines internal wiring damaged |
Inspect cable, replace if damaged
Contact Service Agent |
Machine labours or chain squeals |
Height of cut too low
Blades adjusted too tight
|
Increase height of cut
Adjust blades |
Machine leaves ragged finish |
Cutting blade blunt
Blades off cut
|
Contact Service Agent
Adjust blades |
Cutting blade not rotating |
Cutting blade obstructed
Drive chain slipping. Gears disengaged Blades too tight Cutting blade damaged gears slipping or damaged Drive belt damaged or clutch not adjusted properly |
Clear obstruction
Tight the chain Slacken off blade adjuster screws Contact Service Agent Contact Service Agent Contact Service Agent |
Land drive does not engage (self propelled models only) | Incorrect adjustment
Cable damage Drive chain damaged Drive chain slipping
|
Adjust cable
Contact Approved Service Agent Contact Approved Service Agent Contact Approved Service Agent
|
Excessive vibration/ noise
|
Cutting blade damaged
gears have failed to protect blade from damage Cutting blades not adjusted evenly |
Contact Service Agent
Adjust blades |
Uneven Cut |
Undulating ground conditions
Cutterblade worn Cutterblade out of balance Wheels / roller damaged |
Change direction of travel
Sharpen the cutterblade Balance the cutterblade Inspect and replace as necessary |
General petrol fault
Warning – switch off, remove plug/isolator key from mains before investigating fault.
Engine smokes |
Excess oil level.
Air cleaner cartridge oil soaked or blocked. |
Check oil level.
Service air cleaner. |
Engine runs then stops |
Fuel starvation.
Fuel cap vent blocked.
|
Fill fuel tank.
Clean fuel cap vent. |
Engine will not start |
Engine under load
Fuel starvation. Engine cold. Incorrect/contaminated fuel. Spark plug lead disconnected. Throttle setting incorrect. Faulty spark plug. Wiring fault. Engine not primed or choke not used Engine seized |
Raise height of cut.
Fill fuel tank. Set throttle to ‘choke’ position. Drain fuel tank and fill with correct fuel. Connect spark plug lead. Set throttle to ‘fast’ position. Clean and adjust gap or replace. Check wiring. See starting the engine Refer to Approved Service Agent |
Engine runs rough |
Spark plug lead becoming.disconnected in use.
Faulty spark plug. Air cleaner blocked. Incorrect/contaminated fuel. |
Connect spark plug lead
Clean and adjust gap or replace Service air cleaner Drain tank and fill with correct fuel. |
Engine vibrates excessively |
Mounting bolts loose.
Cutterblade bolt loose. Cutterblade out of balance Bent crankshaft Engine fault Choke in ‘ON’ or ‘MID’ position |
Tighten bolts
Tighten bolts . Balance cutterblade Consult your dealer Consult your dealer Move to ‘OFF’ position |